Don't let an electrical emergency take you by surprise

How would you find an electrician in an emergency? Maybe you would look in the local directory, or contact a friend who is in the trade. Could you guarantee the quality of their work? Would they come out straightaway?

Homeserve technician

Homeserve technician

Protect your home against electrical emergencies and breakdowns

That's why we would like to introduce you to Electrical Emergency and Breakdown Cover* brought to you by Homeserve Membership Ltd. With this cover you can help ensure a hassle free solution to an electrical emergency. Cover your home for just £54.99# per year.

What does Electrical Emergency and Breakdown Cover provide?

In the event of an emergency, just one call to Homeserve will ensure an engineer is dispatched to your home, aiming to be there within two hours of being notified. Once the job has been completed, simply sign to say you're satisfied and the bill will be settled direct, within the cover limits.

Benefits of Electrical Emergency and Breakdown Cover:

  • Cover up to £2,000 per claim - for the cost of call out, parts, labour and VAT in the event of breakdown.
  • A guarantee on all permanent repairs for the lifetime of your cover.
  • Up to £500 towards hotel accommodation - if your home is left uninhabitable for more than 48 hours as a result of an emergency or breakdown.
  • Tidy up promise - qualified electricians will ensure their work area is clean and tidy.
  • No bills or claim form to worry about - simply sign to say you are satisfied and your claim will be covered within the cover limits.
  • Free Claims Number open 24 hours a day, 365 days a year - even on bank holidays.
  • Just £54.99# per year (including all fees and Insurance Premium Tax).

This cover is for homeowners only

For more details of what's covered and what's not covered, please see the Summary of cover and Terms and conditions in the PDFs below.

 Homeserve: Electrical Emergency and Breakdown Cover: Summary of cover (40Kb)

 Homeserve: Electrical Emergency and Breakdown Cover: Terms and conditions (57Kb)

Be prepared and cover your home - call free on 0800 073 1236+. You can choose to pay by Direct Debit or credit / debit card.

Please quote the reference number TWIE74A for Electrical Emergency and Breakdown Cover

*You will have a contract to arrange and administer your policy with Homeserve Membership Ltd, Cable Drive, Walsall WS2 7BN (Registered in England no. 2770612) and a separate contract for insurance with Inter Partner Assistance SA, The Quadrangle, 106 - 118 Station Road, Redhill, Surrey RH1 1PR, United Kingdom office, registered number FC008998. References to "Electrical Emergency & Breakdown Cover" or "Cover" in all documents include services within both contracts.

# There is an initial 14 day period when you are not covered. Prices include all fees and Insurance Premium Tax.

+ Lines open Monday - Friday 8.00am - 8.00pm, Saturday 8.00am - 4.00pm, Sunday 10.00am - 4.00pm. Calls may be recorded for quality control and training purposes.

This service has been created for Thames Water by Homeserve Membership Ltd. It is a commercial offer and is not part of Thames Water's Ofwat regulated business.

Homeserve is a trading name of Homeserve Membership Ltd. Thames Water Utilities Limited is an appointed representative of Homeserve Membership Ltd, which is authorised and regulated by the Financial Services Authority.

This information can be supplied in large print, braille or audio-tape upon request.